Author: Helter » Sun Dec 03, 2006 11:55 pm
I have been a strang advocate for Spry for the last 2 years. They used to be fast both in hardware and tech support. I had the same problem as you (ZacFields), a sudden unexplained huge cpu and db overhead. I shut off all but one completely stock IM140 site with only 2 members and no acivity and the cup usage was 100%. Spry has serious issus and they left me hanging with the same advise, to optimize a file that you should not change due to the fact that you do not have enough info about the actual specs of the server/os. I think all the really knowlegeble staff that I used to deal with are gone, and they are overloading thier servers. I say this because through all my problems, they could do nothing but point the finger at me, and I know that nothing had changed in my sever setup in months, and that member activity was way down compared to the previous month when the server was extremely fast.
even now with the dedicated server, there are quite a few things that are misconfigured, or broken, and they cannot/will not fix it. They tell me the dedicated server does not come with tech support. I tell them that if the server were working correctly when they set it up, I would not need tech support, then they ignore me. needless to say, im looking for another dedicated server host...
Last edited by
Helter on Wed Dec 31, 1969 4:00 pm, edited 1 time in total.
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