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Forum page will not load

PostAuthor: Jagang » Thu Oct 04, 2007 5:24 am

Your phpBB Version: 2.0.
phpBB Type: Integramod 140
MODs: No
Your knowledge: Beginner
Board URL: http://lov.ohgaming.com/forum

PHP Version:
MySQL Version:


What was done before the problem appeared?
Nothing was done to the forums the problem just occurred. It started yesterday totally randomly


What was done to try to solve the problem?
I don't know where to start. I checked to make sure the files for the forum were still in the right place.



De.scription and Message

Hi,

So yesterday around midday my integramod forum just stopped loading. Now when you go to the site all that loads is a white page. I checked to make sure the files for the forum are all in place on the server and they are. I didn't change, or add or do anything to the forums prior to this happening, it just stopped loading. I'm not sure where to start to fix the problem. Any help would be greatly appreciated. Thanks in advance.

Jagang
Last edited by Jagang on Wed Dec 31, 1969 4:00 pm, edited 1 time in total.

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Re: Forum page will not load

PostAuthor: Helter » Thu Oct 04, 2007 2:49 pm

check with your host and see if they have recently updated php, or mysql. That seems to be the most common cause for this. If they have not, dl and save all your includes/def_*.php files and re-upload new ones from the dl package. They are cache files and could have become corrupted. If this works, go to acp/forum admin and resync the forums to get your forums back. If you get an error that it cannot find a template, re-upload your saved copy of def_themes.php.
Last edited by Helter on Wed Dec 31, 1969 4:00 pm, edited 1 time in total.
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PostAuthor: Jagang » Fri Oct 05, 2007 8:48 am

I do believe the host just updated either php or mysql. I will have to verify it. If that is the case should I still follow the same directions you gave above or does something else need to be done?
Last edited by Jagang on Wed Dec 31, 1969 4:00 pm, edited 1 time in total.

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PostAuthor: Jagang » Fri Oct 05, 2007 10:18 am

Wanted to give you a little more information. They did upgrade their PHP the old version was 4.4.x I believe. The new version is 5.2.4.

I'm not sure if this is the problem, what do you think and if it is where should I go from here.
Last edited by Jagang on Wed Dec 31, 1969 4:00 pm, edited 1 time in total.

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Re: Forum page will not load

PostAuthor: Helter » Fri Oct 05, 2007 5:21 pm

yes, that is the prob.
go ahead and replace those files
also try opening your forum root/config.php
FIND

Code: Select all
$dbms = 'mysql4';


replace with

Code: Select all
$dbms = 'mysqli';
Last edited by Helter on Wed Dec 31, 1969 4:00 pm, edited 1 time in total.
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PostAuthor: Jagang » Sun Oct 07, 2007 3:52 pm

So I made the changes. Here is what I did. I dl the latest version of Integramod140 that is posted on this site. Extracted it and uploaded only the includes/def_*.php files that were there. Then I changed the config.php file to read $dbms = 'mysqli' ; and re-uploaded it.

However, it is still a white page. Wondering if there is anything else we could try.
Last edited by Jagang on Wed Dec 31, 1969 4:00 pm, edited 1 time in total.

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Re: Forum page will not load

PostAuthor: Helter » Sun Oct 07, 2007 7:05 pm

im sorry, i did not notice you posted in the 140 forum. 140 has too many files that are not php5 compatible. You will need to upgrade to 141 to run your site with php5
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PostAuthor: Jagang » Mon Oct 08, 2007 10:10 am

Hmm ok. Well then I guess and upgrade is necessary. So then let me ask a real beginner question, what is the safest way to do that so that I don't lose posts that are currently on the forums. I always live by the if it isn't broke don't fix it policy because I don't know how to fix things if they break hehe. So What steps should I take to ensure that I don't break my forums in the upgrade? Any information, pointers or help would be greatly appreciated.

And thank you again for all the assistance.
Last edited by Jagang on Wed Dec 31, 1969 4:00 pm, edited 1 time in total.

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