[Solved] C- Tracker blocking username and password changes

[AlaskaMat]

Hello All,
I administer a portal for my JROTC program. Helter recently help me upgrade from 140 to 141, and I am trying to learn the new features. Routinely the cadets will forget their passwords so I must go into their profile and reset it for them. Also, when one gets promoted, they have to be able to edit their user-name to reflect their new rank. I just tried to help out a cadet, but got blocked by the Cracker Tracker. Can anyone tell me how to set things so I can continue to make these changes?
Thanks!

[Helter]

this post will explain how to debug CTracker. If this is a common task you have to do, then it is best to train CTracker so you wont have to think about it next time. I know CTracker can be a pain in the butt if you have to make alot of changes so in that case, you may want to temp disable CTracker.
To do this
OPEN
forum root/common.php
FIND

Code: Select all

include($phpbb_root_path . 'ctracker/engines/ct_security.' . $phpEx); 

REPLACE WITH

Code: Select all

// include($phpbb_root_path . 'ctracker/engines/ct_security.' . $phpEx); 

Please be aware that by doing this, you disable all the protection that Cracker Tracker provides and you possibly put your forum at risk.
It is best if you disable Ctracker that you do daily db backups and at least weekly file backups

[AlaskaMat]

Thanks, Helter - I did what you said and was able to do what I needed.