[Solved] forum not showing please help

[Michalis]

Hi Guys,

I have recently encountered a problem where the forum does not show just comes up blank white page with no
errors shown on page. I contacted my host provider who advised that the php forum was not communicating with database.

example: http://www.houseofdance.net/phpBB/portal.php

the server does work on main page http://www.houseofdance.net

Can anyone kindly give any suggestions or advise to help me fix this problem please

[obiku]

If the forum could not communicate with your database, you should see an error like this
[code]phpBB ]

Can you check if you set the file permissions correct?

[Helter]

check to see it your server was recently upgraded from php4 to php5
have you added any mods that alter your language files lately?

[Michalis]

nothing has been changed on the server & the host has not upgraded anything tho they did a test by moving php to 3
different servers and had the blank screen as i am seeing.

all the CMOD permission are correct too & i have not added any mods lately

[Helter]

backup and save your includes/def_*.php files
first, upload includes/def_tree.php and check to see if the forum comes back.
if not, change your default theme to Integra2 by editing your db.
open in phpmyadmin phpbb_config and look for the default theme entry and change it to theme id "1"
re-upload includes/def_themes.php
if still no luck, re-upload includes/def_qbar.php
if still no luck, re-upload the rest of the def_ files

[Teelk]

This could also be an issue of too little memory allocated to php. If you have root privileges on your server, edit the php.ini file and either add or append the following line.

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php_value memory_limit "16M"

If you don't have access to your root, you can ask your host to increase the memory size or try adding it to a .htaccess file to your forum root with the above line, without the quotes around 16M. The other alternative is to add this line to your common.php file

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ini_set('memory_limit','16M')

after the lines

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if ( !defined('IN_PHPBB') ){     die("Hacking attempt");}

[Helter]

or you can add it to config.php
Your input has been missed Teelk! I completely forgot about IM141's memory footprint!

[Michalis]

first of all let me apologise for my late reply

HelterSkelter ur input was very valuable & worked, even tho this problem gave me a
major headache hehehehehe

Teelk i will use ur advise too, thanx to u all for ur advise it has been valuable.

[Michalis]

OK thise has happened to me again, tho this time it was easy to bring it back the forum
from previous experiance before.

I contacted hosting provider about php.ini and access to root on server & this cannot be done for
security reasons as the forum is not on a dedicated server.

i also tried to add
ini_set('memory_limit','16M')
after
if ( !defined('IN_PHPBB') )
{
die("Hacking attempt");
}
in common.php which came up with an error

and with .htaccess I cannot find in root of website server.

any help or suggestions would be greatfully appreciated..

[Teelk]

What was the error that you received when you added that line?

Also, if it happens again, try deleting your cache and see if that fixes the issue. If the cache files aren't being completely written you'll see a lot of white pages and may have to turn cache off to fix the problem.

[Michalis]

here is the ere i get

Parse error: syntax error, unexpected T_VARIABLE in /home/nas02l/h/houseofdance.net/user/htdocs/phpBB/common.php on line 30

[Teelk]

My apologies, I forgot to include a semicolon after the line in my example. It should be

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ini_set('memory_limit','16M');

Don't forget, as well as including this line you may also have to increase the 16 to make the white pages disappear. 16MB is just the example.

[Michalis]

Teelk

thanx very much, that has done the trick. very much appreciated for ur feedback there hehehehe