IntegraMOD

Re: [solved] Some people see white screen. But others are fi

2006-07-20T18:55:55-07:00

Hey twitchy,

You need to increase the amount of allowed admin/mods in ACP>Security>Special to the correct amounts.

Statistics: Posted Author: Teelk — Thu Jul 20, 2006 6:55 pm

Re: [solved] Some people see white screen. But others are fi

2006-07-20T09:04:19-07:00

Ok we tried it but hes still getting the message:
"It appears you have been banned from this website. If this is a mistake
or you are not sure why you are banned, please contact the board
administrator.

*Board Administrator:* admin [at] twitchy.co.uk

You have been banned from this site."

after clearing his cache

hes using Symantec Client Firewall with privacy control, and added
http://www.twitchy.co.uk to the default exclusion for Privacy but still
receive the same message.

any other ideas what might be causing this ?

Statistics: Posted Author: twitchy — Thu Jul 20, 2006 9:04 am

[solved] Some people see white screen. But others are fine

2006-07-20T02:55:20-07:00

I always turn it on, as the speed increase is how would one say? Satisfying

Statistics: Posted Author: Michaelo — Thu Jul 20, 2006 2:55 am

[solved] Some people see white screen. But others are fine

2006-07-20T02:31:57-07:00

whoops there it is Michaelo!. mine was already off so should i leave it on instead?

Statistics: Posted Author: twitchy — Thu Jul 20, 2006 2:31 am

[solved] Some people see white screen. But others are fine

2006-07-19T17:35:22-07:00

In ACP > Configuration > Enable GZip Compression

Statistics: Posted Author: Michaelo — Wed Jul 19, 2006 5:35 pm

[solved] Some people see white screen. But others are fine

2006-07-19T13:20:35-07:00

how do you turn off the GZIP compression ? I have a viewer with the same problem

Statistics: Posted Author: twitchy — Wed Jul 19, 2006 1:20 pm

[solved] Some people see white screen. But others are fine

2006-04-15T02:47:12-07:00

Thanks TMages2, it will be useful to know if further issues arise.
A

Statistics: Posted Author: Adrian Rea — Sat Apr 15, 2006 2:47 am

Re: [solved] Some people see white screen. But others are fi

2006-04-14T20:24:06-07:00

I'm using Norton Internet Security 2005 and was one of the people effected with the white page of d'oh.

Once MrBud turned off the GZIP compression it fixed the problem for me but I'm fairly sure that at least one of the others effected doesn't run NIS and they were able to veiw the site once this was turned off.
I'll see if I can compile some kind of list of what people were running if that would be usefull in figuring this out.

Statistics: Posted Author: TMages2 — Fri Apr 14, 2006 8:24 pm

[solved] Some people see white screen. But others are fine

2006-04-14T05:01:05-07:00

THis may be part of the Norton firewall problem. It was noted when IM 140m first came out that GZIP compression caused white pages with Norton firewall. It was sorted in later releases but I do not remember how. if this is the cause it suggests you have a early release of 140.

Re the style, sorry Helter I did clean up the images, you may remember they had a lot of grey from the original style. If I did not send them to you, I can

A

Statistics: Posted Author: Adrian Rea — Fri Apr 14, 2006 5:01 am

Re: Some people see white screen. But others are fine

2006-04-14T04:00:42-07:00

Ok. I figured it out. Not quite sure what was causing it but we got it. I had enabled gzip compression I guess. I disabled it and those that couldn't get on now can. Any ideas why this would be a true statement? Might just be something that someone wants to look into. Anyways it way to early in the morning for me to be thinking about all this stuff. Thanks for the help and if anyone has any ideas let me know.

Thanks,

MrBud

Statistics: Posted Author: mrbud — Fri Apr 14, 2006 4:00 am

Re: Some people see white screen. But others are fine

2006-04-12T10:05:18-07:00

"mrbud";p="1160" wrote:
Thanks Fubie for the words of kindness.

And yes It's Mostly Helter's doing. I've made some minor changes to it but I give the credit to Helter. Thanks Helter..

MrBud

I was just kidding, youve done a great job with it. I just did the overall_header

Statistics: Posted Author: Helter — Wed Apr 12, 2006 10:05 am

[solved] Some people see white screen. But others are fine

2006-04-12T10:02:32-07:00

4 posts in 4 minutes.. woo hoo!! IM is back baby!!

Statistics: Posted Author: Eon — Wed Apr 12, 2006 10:02 am

Re: Some people see white screen. But others are fine

2006-04-12T09:59:24-07:00

Thanks Fubie for the words of kindness.

And yes It's Mostly Helter's doing. I've made some minor changes to it but I give the credit to Helter. Thanks Helter..

I will talk to the troubled ones tonite about firewalls. Haven't done that one yet.

Thanks again for the immediate responses.

I'll keep you posted as to what we found out.

MrBud

Statistics: Posted Author: mrbud — Wed Apr 12, 2006 9:59 am

[solved] Some people see white screen. But others are fine

2006-04-12T09:56:19-07:00

Yes, software firewalls can be a pain. Ask them to temp disable them and test. If they have a router a software firewall is really unecesary.

Statistics: Posted Author: Fubie — Wed Apr 12, 2006 9:56 am

[solved] Some people see white screen. But others are fine

2006-04-12T09:56:46-07:00

If you are using the same login name and password, go to the PC with the white pages and delete all cookies and cache. Then try again, nine time out of ten it a cookie problem.
Mike

Statistics: Posted Author: Michaelo — Wed Apr 12, 2006 9:55 am