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[solved] Some people see white screen. But others are fine

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[solved] Some people see white screen. But others are fine

PostAuthor: mrbud » Wed Apr 12, 2006 7:19 am

Well let me see what everyone thinks about this.

I have several users that are having a problem actually getting to my site.
They say they are just getting a white screen with done in progress bar area. Some of them have also told me that it seems to be computer related. They have more than one computer in the house and can access site from one computer but not the other. This unfortunately has been going on for sometime and no one said anything to me about It. So I don't know if it was something I changed or not. Weird how you could get there from one spot in your house and not from another don't you think?

Any thoughts or suggestions would be greatly appreciated.

Oh by the way the site is http://www.nhbproclub.com if anyone wants to see if it is working for them.

Thanks,

MrBud
Mike
Last edited by mrbud on Fri Apr 14, 2006 3:01 am, edited 1 time in total.

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PostAuthor: Fubie » Wed Apr 12, 2006 7:34 am

I changed your topic to be more descriptive.

Can you ask someone who is seeing your forum as a white screen to try it in another browser on the same PC.

Also see what browsers are used when seeing this.
Last edited by Fubie on Wed Dec 31, 1969 4:00 pm, edited 1 time in total.
[url=http][img=left]http://www.myhorrorstories.com/files/bannerexchange.gif[/img][/url]

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Re: Some people see white screen. But others are fine

PostAuthor: mrbud » Wed Apr 12, 2006 7:57 am

Sorry everyone I forgot a couple of things.

Some have tried with IE, and Firefox I know. Not sure about other browsers though.

I know they have all also tried deleting cookies, history, temp pages, etc.
All the normal things.

Thanks,
MrBud
Last edited by mrbud on Wed Dec 31, 1969 4:00 pm, edited 1 time in total.

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PostAuthor: Fubie » Wed Apr 12, 2006 8:11 am

I would test with a second browser on the same PC just to see the results.
Last edited by Fubie on Wed Dec 31, 1969 4:00 pm, edited 1 time in total.
[url=http][img=left]http://www.myhorrorstories.com/files/bannerexchange.gif[/img][/url]

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Re: Some people see white screen. But others are fine

PostAuthor: mrbud » Wed Apr 12, 2006 8:14 am

that has been done. different browsers on same pc equal same results. Move over to wife's computer everything works fine.
Last edited by mrbud on Wed Dec 31, 1969 4:00 pm, edited 1 time in total.

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PostAuthor: Ebony » Wed Apr 12, 2006 8:33 am

ok clicked your link MrBUD. and if it helps I am using IE 6.0 I see it just fine.

which I guess is no help really but thought you might like to know it works fine with my IE 6
Last edited by Ebony on Wed Dec 31, 1969 4:00 pm, edited 1 time in total.
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PostAuthor: Fubie » Wed Apr 12, 2006 8:34 am

What's the url?
Last edited by Fubie on Wed Dec 31, 1969 4:00 pm, edited 1 time in total.
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PostAuthor: Ebony » Wed Apr 12, 2006 8:44 am

hey fubie you mean the link to his site????

http://www.nhbproclub.com
Last edited by Ebony on Wed Dec 31, 1969 4:00 pm, edited 1 time in total.
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PostAuthor: Fubie » Wed Apr 12, 2006 8:50 am

lol.. Thank you, I totally missed it!

I tried it on 4 PC's. With IE, FF, and Opera.

No probs at all.

Nice looking site to.
Last edited by Fubie on Wed Dec 31, 1969 4:00 pm, edited 1 time in total.
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Re: Some people see white screen. But others are fine

PostAuthor: Helter » Wed Apr 12, 2006 8:53 am

you should aask your members who are having this trouble, if they are behind a router or not. Meanning, are they accessing your site from the same ip on a different comp. Also what firewall they are using.

"Fubie";p="1148" wrote:
Nice looking site to.


Thank You <img> ....lol
Last edited by Helter on Wed Dec 31, 1969 4:00 pm, edited 1 time in total.
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PostAuthor: Eon » Wed Apr 12, 2006 8:55 am

I get an IE error page. ?? Maybe my work proxy though.
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PostAuthor: Michaelo » Wed Apr 12, 2006 8:55 am

If you are using the same login name and password, go to the PC with the white pages and delete all cookies and cache. Then try again, nine time out of ten it a cookie problem.
Mike
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PostAuthor: Fubie » Wed Apr 12, 2006 8:56 am

Yes, software firewalls can be a pain. Ask them to temp disable them and test. If they have a router a software firewall is really unecesary.
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Re: Some people see white screen. But others are fine

PostAuthor: mrbud » Wed Apr 12, 2006 8:59 am

Thanks Fubie for the words of kindness.

And yes It's Mostly Helter's doing. I've made some minor changes to it but I give the credit to Helter. Thanks Helter..


I will talk to the troubled ones tonite about firewalls. Haven't done that one yet.

Thanks again for the immediate responses.

I'll keep you posted as to what we found out.

MrBud
Last edited by mrbud on Wed Dec 31, 1969 4:00 pm, edited 1 time in total.

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PostAuthor: Eon » Wed Apr 12, 2006 9:02 am

4 posts in 4 minutes.. woo hoo!! IM is back baby!!
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