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forum or host problem?

PostPosted: Thu Oct 12, 2006 10:57 am
Author: Rosey
I have a forum that we just migrated from phpbb to integramod 140 and everything went fine but the site has been down a lot with "page cannot be found" ..then it will work fine...and then not and it will slow, and then fast. In the meantime, I haven't done *anything* to it so I don't see why it would fluctuate like that.

I'm waiting for the guy to contact the host but I'm thinking it's a host issue and not a forum issue.

What do you guys think?

I'm trying to cover my bases

PostPosted: Thu Oct 12, 2006 11:33 am
Author: Fubie
If you get drops like that it is most definetly the host. <img>

PostPosted: Thu Oct 12, 2006 12:15 pm
Author: Rosey
that's what i'm thinking, thanks <img>

Re: forum or host problem?

PostPosted: Thu Oct 12, 2006 4:32 pm
Author: Helter
im having similar issues, but mine are not due to my host, or the software. It is due to AT&T overloading the hub where comcast cable joins

PostPosted: Thu Oct 12, 2006 6:37 pm
Author: computerz
when your site is up and working optimal.. ping your site from a command prompt and take note of the return time
--------------------------------
C:>ping http://www.integramod2.com

Pinging integramod2.com [209.59.200.113] with 32 bytes of data:

Reply from 209.59.200.113: bytes=32 time=29ms TTL=51
Reply from 209.59.200.113: bytes=32 time=31ms TTL=51
Reply from 209.59.200.113: bytes=32 time=38ms TTL=51
Reply from 209.59.200.113: bytes=32 time=30ms TTL=51

Ping statistics for 209.59.200.113:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 29ms, Maximum = 38ms, Average = 32ms

C:>
---------------------

Then do the same when the site isn't working... if you don't get a reply, then you have network issue with the host. If you get a reply but a high time value then you have a throughput issue with your host. In either case its the host and you wan't to give them a call. Though I'd recommend just getting a new host to avoid those problems.

Re: forum or host problem?

PostPosted: Thu Oct 12, 2006 8:28 pm
Author: Helter
This is what Ive been dealing with to spry and Nuclearfallout. One is in Bellview, one is in Seattle. Neither is at fault. It has been traced to AT&T


1 <1 ms 5 ms <1 ms 192.168.0.1

2 * * * Request timed out.

3 13 ms 8 ms * GE-1-6-ur02.bellevue.wa.seattle.comcast.net [68.86.98.61]

4 * * * Request timed out.

5 14 ms * 52 ms te-9-3-ar01.burien.wa.seattle.comcast.net [68.86.96.66]

6 16 ms 16 ms 92 ms 12.118.60.17

7 12 ms 52 ms 24 ms 12.127.6.94

8 16 ms 14 ms 20 ms 12.122.82.245

9 * * * Request timed out.

10 260 ms 203 ms 217 ms border6.ge5-1-bbnet1.sef.pnap.net [63.251.160.11]

11 198 ms 192 ms 207 ms c-66-150-164-89.internap-seattle.nuclearfallout.net [66.150.164.89]

Re: forum or host problem?

PostPosted: Thu Oct 12, 2006 10:59 pm
Author: dynia
I had this problem as well, and i completely moved my site to another host, and it was gone. The host i used was awardspace i think...Its a free host, but does not work wonders with KisMod

PostPosted: Fri Oct 13, 2006 1:17 pm
Author: Rosey
I'll try the pinging thing but I think it is the host. I'm waiting on a reply on that.

It's not the host as much as teh server the site is on. My sites are on a different server and it works just fine all the time. Whatever server this site is on is older, slower and has a stupid old cpanel instead of the vdeck and it drives me insane.

A know it all said something about the number of queries but this forum has more queries and it works just fine....i get so tired of people thinking they know it all. *sigh*

I'll definately try the pinging though to see what's going on.

PostPosted: Fri Oct 13, 2006 3:05 pm
Author: Rosey
this is what i get


Reply from 66.235.195.155: bytes=32 time=60ms TTL=47
Reply from 66.235.195.155: bytes=32 time=58ms TTL=47
Reply from 66.235.195.155: bytes=32 time=53ms TTL=47
Reply from 66.235.195.155: bytes=32 time=57ms TTL=47

Ping statistics for 66.235.195.155:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 53ms, Maximum = 60ms, Average = 57ms


and it's slow to me.

Re: forum or host problem?

PostPosted: Fri Oct 13, 2006 6:29 pm
Author: Rosey
This is what i get and it's working fine:


Reply from 66.235.195.155: bytes=32 time=59ms TTL=47
Reply from 66.235.195.155: bytes=32 time=60ms TTL=47
Reply from 66.235.195.155: bytes=32 time=59ms TTL=47
Reply from 66.235.195.155: bytes=32 time=58ms TTL=47

Ping statistics for 66.235.195.155:
Packets: Sent = 4, Received = 4, Lost = 0 (0% loss),
Approximate round trip times in milli-seconds:
Minimum = 58ms, Maximum = 60ms, Average = 59ms


the forum has 4471 registered users 113745 articles in 11462 topics. Usually there are about 30 people on or so at any given time.

[Page generation time: 2.2583s (PHP: 56% | SQL: 44%) | SQL queries: 88 | GZIP enabled | Debug off]

I mean does everything on my look good? Sorry for posting again. I think I got everything now <img>

Re: forum or host problem?

PostPosted: Fri Oct 13, 2006 7:29 pm
Author: Helter
i would say your connection is fine. It must be server load.
Is your server a VPS, decicated, or shared?
With that busy of a server you should not run it on a shared server, because your at the mercy whatever processes the other 200 or so users are running.
In your control panel do you have a link you your server load?

PostPosted: Fri Oct 13, 2006 8:40 pm
Author: Rosey
Serverload? You mean bandwith and all that?

We've been averaging 1.5million hits/month, 23gig of bandwith, 15000 visits/month

Daily it's : 550visits a day, 2000pages, 70000 hits.

I've been trying to get the owner to have the host switch servers.

I did notice though that the site is mysql 4 and i put 5 on the install. I'll have to see if i can change that.

Re: forum or host problem?

PostPosted: Fri Oct 13, 2006 8:56 pm
Author: Helter
by serverload, i mean what is the % of allowed system resouces that your account is using. My account, while running this site and about a dozen more averages 60% of my allowed resources. ie...memory usage, cpu usage...etc

PostPosted: Fri Oct 13, 2006 9:04 pm
Author: Rosey
Probably about 15%. the cpanel is so retarded and outdated that it doesn't show what you are alloted and i'm sure they upgraded him when he renewed like they did me for my own site. My vdeck shows the %

(if you didn't notice, i hate the cpanel of this one site)

Re: forum or host problem?

PostPosted: Fri Oct 13, 2006 9:10 pm
Author: Helter
if your on a VPS, or dedicated, using that low of resouces, then it is definately a host issue.